Please read before purchase:
- Our Japanese Akoya, South Sea pearls and Tahiti are all seawater pearls directly supplied by the origin. Seawater pearls are nucleated and can be tested by a formal testing organization. They have a better luster than ordinary freshwater pearls and belong to the jewelry level.
- Pearls are formed by a creature, so it’s common that there is a swell or a dent on the surface. We will try our best to select high-quality pearls, each one will be 360-degree screened and matched to ensure the quality of the pearl. Although we have always adhered to strict screening standards, we still cannot guarantee zero defects and zero blemish. We try to make blemish not so outstanding as much as possible.
- Our inlaid jewelry is all 18K gold/AU750, neither gold-plated nor gold-clad, no plating, no fading, and most people are not allergic.
- All prices listed on our website are fixed. We do not accept bargaining.
- We accepts any type of jewelry design customization. It will take about 3-4 weeks. We provide setting service for client-owned gemstones or diamonds. But there are always certain risks during the setting process. We do not guarantee that there is no possibility of damage to the gemstones/diamonds or the setting. We shall not be responsible for any damage occurred. Please contact us for details (Do not accept email attachment).
- If for any reason you do not like the product you ordered, we are pleased to accept order return within 7 days.
※For terms and details, please refer to "Return Policy" - We shall not be liable or responsible for loss or damage caused by shipping (no matter which shipping method you select). Products with damage caused by shipping cannot be exchanged and are not refundable. Customers shall bare the full responsibility of losing items by using mail service.
※For terms and details, please refer to "Shipping Methods" - About membership scheme and store credit policy, please refer to “Membership and store credit policy”
