Passion Insight Limited trading as FAiRYTALE is committed to protecting and respecting your privacy. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.
This policy, together with our Terms of Use and any other documents referred to init, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
1. INFORMATION COLLECTION
1.1 In order to provide a better service to you, we may collect and process the following data about you: name, date of birth, phone number, email address.
1.2 Your provision of information is voluntary. However, if you choose not to provide information as requested, we may not be able to supply you with services asapplicable.
1.3 We only retain personal data for so long as it is necessary. Your personal datamay be archived as long as the purpose for which the data was collected and/or used by us still exists.
2. USES MADE OF YOUR INFORMATION
2.1 The purposes for which information may be used by us include:
(a) ensuring that the content on our website (https://www.fairytale-hk.com) (the “Site”) is presented in the most effective manner for you and for your computer;
(b) providing you with alerts, news letters or information that you requested or signed up to;
(c) carrying out our obligations arising from any contracts entered into between you and us;
(d) responding to and communicating with you about your questions and comments;
(e) allowing you to participate in interactive features of our service, when you choose todo so;
(f) designing and conducting surveys/questionnaires for client profiling/segmentation,statistical analysis, and improving and furthering the provision of our products and services;
(g) complying with laws and regulations applicable to us or any of our affiliates in or outside the Hong Kong Special Administrative Region;
(h) legal proceedings, including collecting overdue amounts and seeking professional advice;
(i) researching, designing and launching services or products including seminars, events and forums;
(j) promoting and marketing services and products subject to your exercise of the opt-outright (please see further details in Clause 2.2 below); or
(k) purposes directly related or incidental to the above.
2.2 We intend to use your data in direct marketing and we require your consent (which includes an indication of no objection) for that purpose. In this connection,please note that:
(a) your name, contact details (including address, contact number and email address), products and services information, transaction pattern and behaviour, and background and demographic data held by us from time to time may be used by usin direct marketing;
(b) the following classes of services, products and subjects may be marketed in direct marketing:
(i) servicesand products related to our Site and/or our affiliates (including marketing affiliate programs of which we are a part);
(ii) reward,loyalty or privilege programmes, promotional offers and related services; and
(iii) invitations to events such as seminars/webinars/tele-seminars, conferences, and live programs or events.
(c) We may conduct direct marketing via fax, email, direct mail, telephone or other means of communication or send e-newsletters to you. You may choose not to receive promotional materials by notifying us (see below for contact details), and we will cease to do so without charge.
3. DISCLOSUREOF YOUR INFORMATION
3.1 We will keep your personal data that we hold confidential but may provide such information, or any part thereof, to:
(a) our business partners, including, but not limited to, our service providers who perform services on our behalf based on our instructions;
(b) personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or services; and
(c) persons to whom we are required to make disclosure under applicable laws and regulations in or outside Hong Kong.
3.2 We also reserve the right to transfer your personal information that we have in the event we sell or transfer all or a portion of our business or assets. Should such sale or transfer occur, we will use reasonable efforts to direct the transferee to use the personal information that you have provided to us ina manner that is consistent with this Privacy Policy. Following such sale or transfer, you may contact directly the entity to which we transferred your personal information for any inquiries concerning the processing of that information.
4. SECURITY
4.1 Unfortunately,the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your personal information, we will adopt strict procedures and security features to try to prevent unauthorised access. We will not be held responsible for events arising from unauthorized access to personal information.
5. DATA TRANSFERS
5.1 We may transfer your data to our overseas offices or to any people listed in Clause 3 above, who may be located in or outside of Hong Kong. These countries may not have the same data protection laws as the country in which you provided your information. When we transfer your information to other countries, we will protect that information as described in this Privacy Policy.
6. LINKS TO OTHER SITES
6.1 The Site may contain links to other websites for your convenience and information.These linked websites may be operated by companies not affiliated with us andmay have their own privacy policies. We strongly suggest you read and reviewthe privacy policy if you visit any linked websites. We are not responsible for the content of any websites that are not operated by us or our affiliates, any use of those websites, or the privacy practices of those websites.
7. YOUR CONSENT AND RIGHTS
7.1 By using our service, registering for membership, submitting a request or visiting the Site, you consent to the collection and use of your personal information and other activities as outlined in this Privacy Policy.
7.2 Under the Hong Kong Personal Data (Privacy) Ordinance (the "Ordinance"),you as an individual have the right:
(a) to check whether we hold personal data about you and to access such data;
(b) to require us to correct as soon as reasonably practicable any data relating to you that is inaccurate;
(c) to ascertain our policies and practices in relation to personal data and the kindof personal data held by us; and
(d) to object to the use of your personal data for marketing purposes and we shall notuse your personal data for marketing purposes after you communicate your objection to us.
7.3 You may exercise your opt-out right by notifying us if you wish to object to theuse of your personal data for direct marketing purposes. Please send requests for such objection, access to data, correction of data, information regarding policies and practices and kinds of data held, questions or complaints to fairytalehk16@gmail.com.
7.4 In accordance with the provisions of the Ordinance, we have the right to and may charge a reasonable fee for processing any data access request.
8. DATA REVIEW AND DELETE
You can review your data provide dunder your membership record, including your name, email and order record, at anytime. You can request at anytime to delete and stop using your data by contacting us through telephone ,OR you can send your request to fairytalehk16@gmail.com.
9. GOVERNINGLAW AND JURISDICTION
9.1 Nothing in this Privacy Policy shall limit the rights of the data subject under the Ordinance. This Privacy Policy shall be governed by the laws of Hong Kong Special Administrative Region. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong Special Administrative Region.
10. UPDATESTO OUR PRIVACY POLICY
10.1 This Privacy Policy may be revised or updated periodically, and without prior notice to you, to reflect changes in our personal information practices or relevantlaws. We will post a prominent notice on the Site to notify you of any significant changes to our Privacy Policy and indicate at the top of the notice when it was updated.
11. CONTACTUS
11.1 Ifyou have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, or if you would like to make a complaint about the manner in which your personal information has been collected or handled by us, please contact us as indicated below. Email: fairytalehk16@gmail.com
Last updated: June 1, 2022
